FAQs

FREQUENTLY ASKED QUESTIONS

What is the difference between you(Source Factory) and Trade company?

Source factory has its own advance equipments, production line, and workers.

Generally speaking, trade company do not have, and source factories are the supplier of trade company.

It would be more cost-saving for you to buy directly from source factory.

What is your production leadtime?

If our off-the-shelf Camera module can meet your expectations, 1-2 days for sample order.

If development is needed, 15-20 days for sample order.

For normal bulk order production run, it is about 20-30 days.

You are supporting USB camera second-development, Can you specify?

We can offer Linux, Windows, Android SDK, Camera digital microphones etc.

What information I need to provide to you if I want to customize a Camera module?

1). Module Type(Monocular/Binocular/Trinocular)?

2). Pixel：0.3MP/1MP/2MP/5MP/8MP/12MP/16MP

3). Chip Brand: OV/AR/IMX/GC/SC/HM...

4). View Angle: 20°-230°

5). Interface: USB drive free(Standard UVC Protocol)/MIPI/DVP

6). Board size(32*32cm/38*38cm/others)?

7). Focus(Auto/manual/fixed)?

8). If need to fill Light(white light/infrared light)?

9). Wire length(1.5M/2M/3M/5M/others)?

10). Other features(Microphone/Wide Dynamic/Global Shutter/Face Recognition)?

What operating system your cameras support?

WinXP/Vista/Win7/Win8/Raspberry Pi/Linux Ubuntun/Linux with UVC(above Linux-2.6.26)/Mac-OS X 10.4.8 or later/Android 4.0 or above with UVC

Does your camera support OTG?

Well, most of our usb cameras support OTG, except 0.3MP USB3.0 series and 5MP OV5640 USB cameras.

Could you let me know what softwares your usb camera module support?

Blue Iris, ContaCam, Yawcam, Ispy, Motion Eye OS,AMCAP Wecam Viewer, IP Camera Viewer, ZoneMinder,V4L2 video for Linux, Camerafi, VLC Player

What is your guarantee police?

1). Strictly performing quality management system standards in Production, 100% inspection before shipment.

2). Free replacements for defective modules within one year.

3). Free repair service for defective modules after 1 year.

What certifications do you have for your USB Camera?

CE, RoHs, FCC, and Appearance patents.